No, it can't show up in the quarantine as the download of the file was terminated before the download was finished.

What did the notifications say at the moment the download was terminated, what was it detected like ? In this case, the file did not even show up in ESET quarantine - it was detected and download was blocked after approx 90% of the download was completed. I am frustrated and am prepared to uninstall ESET forever. In this case, I was downloading an epub file which was NOT a threat from a good friend at. Please notify me of a solution - if there is one. I'm ready to change to Kaspersky JUST BECAUSE OF THIS. I am aggravated enough to stop buying ESET though I've been a loyal ESET customer for more than 8 years now. I do NOT want to have ESET blocking all such files. I'm aware of this and simply uncheck the unwanted applications during install. In this case, I was downloading FIleMenuTools by LopeSoft - freeware that uses an InstallMonetizer. HOW DO I TURN OFF PROTECTION TO ALLOW FILES TO DOWNLOAD WHEN THEY ARE FALSELY TAGGED AS MALWARE?!!! The ONLY way I can retrieve the file is to go to Tools->quarantine and restore it. Open ESET control panel ->open Web Protection->Policies/Exclusions->check Firefox (browser in which I am downloading the file), so as to exclude Firefox from protection/scanning (IT DOES NOT - it still detects the file as a threat and blocks it from downloading.) (IT STILL DETECTS THE FILE AND BLOCKS THE DOWNLOAD)Ĥ. Turn OFF detection of potentially unwanted or suspicious applications (uncheck the boxes in the control panel). (IT DOES NOT - it still blocks the download automatically)ģ.

Open ESET control panel and change Web protection AND ALL OTHER protection modes to THREATSENSE ->NO CLEANING (which should prompt the user to decide whether to accept/reject the file). (IT DOES NOT TURN OFF - it still blocks the download)Ģ. Turn protection off temporarily by right clicking on the tray icon and disabling real-time protection AND firewall protection until next reboot. I have tried NUMEROUS different things from the ESET knowledgebase including:ġ. When ESET detects a downloaded file (legitimate) as a threat, it blocks the download and there is NO WAY to turn the protection off and allow the file to download. ESET Smart Security blocks ALL file downloads of particular files when it detects a threat (falsely).

Eset file security torrent